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Category Archives: Change

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Skating To Where the Puck Is Going To Be: CVS Decides to Stop Selling Cigarettes

“Cigarettes have no place in an environment where healthcare is being delivered.” With these words, Larry Merlo, the CEO of CVS, the US second-largest drugstore chain, announced that they would be the first such chain to discontinue the sale of … Continue reading

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“Ethical Capitalism – Worth a Try?” – Confusion at Davos about What “It” Is

“Ethical Capitalism – Worth a Try?” was the rather timid title of one of the open forum sessions at the recently concluded World Economic Forum at Davos.  It was chaired by Zanny Minton Beddoes, the Economics editor for The Economist, … Continue reading

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The “3Rs” of Management Part II: Rationality and Power

Walter Bagehot once wrote that “The whole history of civilization is strewn with creeds and institutions which were invaluable at first, and deadly afterwards”. Following on my blog from last week, I think that this is a fair description of … Continue reading

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The 3 “Rs” of Management: Rigour, Relevance and Rationality

The debate between rigour and relevance continues in management education, usually spurred by management professors’ concerns that practitioners are paying little attention to their research. The history of the problem is now familiar: in the first half of the 20th … Continue reading

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Words are Easy, Numbers can be Faked, Behaviour is Difficult: The Case for Embodied Management

When I wrote Learning from the Links back in 2002 I was trying to make the case that management, like golf, was a practice and attempts to make progress in either activity should follow similar paths. I was particularly inspired … Continue reading

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Every Manager a “Janus”: Ambidexterity and the Ecological Perspective

I can’t believe it’s almost January again, but perhaps it could make a timely theme for a blog. The month is named after Janus, the Roman god of thresholds – beginnings and endings – who looked two ways, toward both … Continue reading

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Fire and Ice: All I want for Christmas is a Sump Pump!

It’s been a horrid two weeks week weather-wise in Southern Ontario. First we had a hard freeze, making it unusually cold for this time of the year, then we had a heavy snowstorm, which dumped about 30 cm of snow … Continue reading

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Pope Francis – the Undercover Boss: “Sell your desk!”

The Undercover Boss is a television franchise that began in the UK in 2009, but has since spread to many other countries. It features the experiences of senior executives working incognito as entry-level employees in their own companies to see … Continue reading

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Drucker’s Intent and Why MBO Fails

Last week I blogged about mission command – auftragstaktik – a philosophy of command-and-collaboration developed by the German General Staff over a period of about eighty years, beginning in the 19th Century. Today its elements can be found in the … Continue reading

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Mission Command: An Elusive Philosophy Whose Time Has Come

This is the third blog in my series of reflections on the 5th Drucker Forum held in Vienna November 14-15, 2013. Among the many things that make this event so stimulating and memorable to attend is the numerous conversations that … Continue reading

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